Pricing
Three plans, and a price per restaurant after that.
Starter writes the replies and leaves them waiting for you. Basic stops waiting: it posts the good ones itself, tells you the moment a bad one lands, and says honestly whether that one breaks Google’s rules. Pro takes the monthly limit off, writes the removal report for you, and shows how nearby businesses are doing.
Starter
The replies get written. You tap to send them.
$11.99/month
plus applicable taxes
- One location
- 50 replies a month
- No alerts — they wait on your dashboard
Every plan includes
- Replies written for you, in your own voice
- The voice they are written in, chosen by you
- One tap to approve, or edit first
- A short weekly email when replies are waiting for you
Basic
The product stops waiting for you. Good reviews answer themselves.
$24.99/month
plus applicable taxes
- One location
- 200 replies a month
- Alerts 2 by email, 2 by text
Everything in Starter, plus
- Positive reviews answered and posted automatically
- Your own sign-off on every reply, and house rules we follow
- Email and text alerts for 1-3 star reviews, the moment they land
- Every bad review checked against Google's rules, and told plainly whether it breaks one
- Step by step, how to report the ones that do
- Menu published to Google from a PDF or a photo (restaurants and cafes)
- A monthly report on what customers keep mentioning
- Nothing posted before an hour you pick, so no replies go out at 3am
Pro
No cap, five people on the alerts, and how you compare to the street.
$34.99/month
plus applicable taxes
- One location
- No monthly limit
- Alerts 5 by email, 5 by text
Everything in Basic, plus
- The removal report written for you, ready to paste into Google
- How you compare to nearby businesses, tracked over time
- That comparison in your monthly report
- 14 days free
- Every plan gets Pro features during the trial
- Card required
- Cancel anytime
Six locations or more? We price those per location — email support@reviewdesk.ca and we’ll set it up.
Prices in Canadian dollars. Cancel any time from your billing settings.
What is this costing you now?
Drag these to your own numbers. Every assumption is a slider, and the answer is after the subscription, not before it.
Reading it, deciding what to say, writing it, checking it.
Yours, or whoever actually does it.
These publish themselves. The rest still wait for you, with the reply already written.
Hours back a month
4.9
Worth
$135.89
Less the plan that publishes for you−$24.99
Net, every month$110.90
Assumes reviews at 80% positive publish without you, and that a complaint still takes about 2 minutes to read and send — the reply is written, the judgement is still yours. Priced against Basic at $24.99 a month, the cheapest plan that publishes on its own.
Before you ask
The questions we’d ask too.
- Will the replies sound like a machine wrote them?
- It matters that they do not. Half of consumers say a templated reply makes them unlikely to choose a business — slightly worse than never replying at all. So each one is written for the review in front of it, from what you have told us about your business, and you see every reply to a poor review before it posts.
- What if it says something that isn’t true?
- It cannot invent an offer. Every reply is held against what you have told us you sell, and anything it cannot find there is rewritten before the reply goes out. Upload a menu on Basic or Pro and every dish on it joins that list, so a reply can only name food you actually serve. The failure we built the check for is a reply promising a free meal nobody agreed to give away.
- I already reply to my own reviews.
- Then you know what it costs. This does the writing and you still decide. It also catches the ones that land on a Saturday night, while you were working.
- I don’t want anything posted without me seeing it.
- Turn automatic replies off in your settings and every review waits for you, the good ones included. Either way, nothing on a one, two or three star review is ever posted without you.
- Do I have to be a restaurant?
- No. Any business with a Google Business Profile works — salons, clinics, trades, shops. Only publishing a menu is restaurant-specific.
- What if I want to stop?
- Cancel from your billing settings whenever you like. No notice period, no phone call, and nobody will try to talk you out of it.
Stop writing review replies at midnight.
We’re waiting on the last of our provider approvals. Email support@reviewdesk.ca and we’ll tell you the day we open.