Launching soon across Canada.Accounts aren’t open yet.

Built in Canada for local businesses

Every review answered.Without writing one.

Every review arrives with the reply already written — in your voice, about that review, not a template. Read it and tap once, or edit it first. It goes out in your name.

From Basic up, the good ones post themselves and a bad one comes straight to you.

Coming soon

We’re waiting on the last of our provider approvals. Email support@reviewdesk.ca and we’ll tell you the day we open.

ExampleNew Google review

2 of 5

Jordan M.

“Waited twenty minutes past my booked time and nobody said anything. The work itself was fine.”

Reply from Example Salon Co.

Thanks for the honest note, Jordan. Twenty minutes past your slot isn’t the experience we want anyone to have, and we’ve passed it to the team that sets our booking times.

Approve and postEdit first

Illustration. Example Salon Co., the review and the reply are all invented for this page - not a real customer.

Why it matters

The review you haven’t answered is the one doing the talking.

A bad review does not fade. It sits near the top of your listing and stays the last word on the subject until you say something. Everyone deciding whether to book you reads it.

Silence is the version people read

An unanswered complaint is the only account of that night a stranger will ever see. A reply does not delete it. It puts a second account beside it.

They are judging the reply, not the review

Everyone has had a bad night, and readers know it. What they are weighing is what happened next — whether anybody noticed, and whether anybody cared.

Late reads worse than short

A reply three weeks on reads as damage control. The same day reads as a business that is paying attention. Speed is most of the effect, and speed is the part nobody has time for.

Google itself tells businesses to reply to their reviews. Knowing that was never the hard part. The hard part is finding those ten minutes on the night it happens, for every review, and writing something you won’t regret in the morning.

The gap

Everyone expects a reply.Almost nobody gets one.

9.8%

of one-star reviews left for small businesses get any reply at all.

Nine in ten angry customers never hear back. On the rare occasion a reply does arrive, it has taken 19.5 days.

89%

of consumers expect business owners to respond to their reviews.

80%

are likely to use a business that answers all of its reviews. Only 42% would use one that never replies.

19%

now expect an answer the same day they post it, up from 6% a year earlier.

Percentages: BrightLocal, Local Consumer Review Survey 2026 — 1,002 US consumers on a representative panel. Reply rate and delay: UENI’s study of 229,882 Google reviews received by small businesses over the eighteen months to August 2026. These are other people’s findings, about businesses that are not yours and shoppers who are not in Canada. We quote them because they point the same way this product does, not because they forecast what you will get.

How it works

Connect it once. Then it runs beside you.

Step 1
Connect Google once
Sign in through Google’s own screen. We never see your password, and you can disconnect any time.
Step 2
Good reviews answer themselves
On Basic and Pro, four and five star reviews get a reply in your business’s voice and it goes out without you. On Starter the reply is written and waits for one tap.
Step 3
Bad reviews come straight to you
Anything three stars or under waits for a human. On Basic and Pro you get an email - and a text too, if you add a mobile number - with a reply already drafted. On Starter it waits on your dashboard and the weekly email tells you it is there.

Do not take our word for any of this. Paste a review you actually received and read what we would have sent, or look up your listing and see where it sits. Both take about twenty seconds and neither asks for an email.

Pricing

Three plans, and a price per restaurant after that.

Starter: The replies get written. You tap to send them.
Basic: The product stops waiting for you. Good reviews answer themselves.
Pro: No cap, five people on the alerts, and how you compare to the street.

Prices in Canadian dollars, and you can cancel any time from your billing settings. What each plan does, and the price for more than one restaurant.

What we don’t do

We cannot remove reviews, and we will not claim we can.

Only Google decides whether a review comes down. On Basic and up we read every bad review against Google’s published rules and tell you plainly whether it breaks one — including when the answer is no. Pro writes the report for you to submit. Anyone promising to delete bad reviews is either guessing or lying.

We don’t promise your rating will go up. Nobody can, and anyone who says otherwise is guessing.
Every reply is checked before it goes out. It can only mention what you’ve told us you offer, or what the customer brought up themselves, and it never offers a refund, a freebie or a gift card on your behalf. You can read and change any of it.
We won’t help you post fake reviews or report honest ones. That can get a business’s listing removed.

Stop writing review replies at midnight.